The worst full time job I have ever worked. Not even close! The trainer was vindictive and mean to everyone, people were walking out of training because of that. I froze on my first ever call because I was getting yelled at and never experienced anything like that and my supervisor rips the headset off of me and finishes the call. Then proceeds to berate me for freezing on my first call! I'm looking for a career not joining military bootcamp lady! Since I was desperate to make it work because I needed the money I continued for a few months until the constant QA berating just took too much of a toll. Despite "training" us for a month we were all severely underprepared.