Facade - Business Development Executive Content Guru Employee Review

1.0
Apr 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Offices look really professional and attractive The market they work in is one that is fast growing Job on paper sounded really good eg. field sales from day one 'Promised' basic salary was £35,000 very quickly after joining

Cons

Horrible place to work If you go to one of their assessment days they will start by asking you how many of you are aware of their bad reputation and reviews by graduates and former employees - they will then liken that to Apple by saying look at how many bad reviews Apple get! Apple - possibly do get a high number of bad reviews - because they sell so many products. If 0.1% of Apple's customers complain - that is a big number! You try and find 5 graduates that have ever had a good experience at Content Guru. Poor employer. They have now finally agreed to do external training but only because they have to.... that epitomises the company ethos. do what they have to in order to hire staff. Pay a basic salary higher than most (if you last that long) to keep people long enough to do some work for them. The only sales job I interviewed for where the basic was very high and the bonuses were fixed and a small percentage of salary (all vague). Again, that is because they don't want to pay more than they have to. They say it is to ensure that sales people are motivated to behave correctly - if that is the case why does know one else in the industry do it? You can't tell me Cisco, IBM, Vodafone, Unit 4, Oracle, Verizon, have problems getting their sales people to be ethical. Those companies are all close to Bracknell and far better for graduates. The owners of Content Guru are only interested in themselves. They will argue that they are big fans of supporting charities - yes, at their kids private schools!!! You will see them at the interview and never again. I regret joining content guru as it almost put me off sales and made me misserable. As a graduate - don't get sucked into the nice offices, stories of how they have grown the business to be worth lots of money (they have - for their own gain), and how they will develop you. Instead join a company that clearly does look after it's staff and has good reviews to prove it. There are too many companies to work for that will look after you better.

Explore other reviews about Content Guru

5.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Our #1 ranked CSAT and 99.999% platform SLA gets a lot of attention. While we are newer to the US market, our experience globally is very apparent to people who are discovering us.

Cons

Lack of market awareness is challenging at times, but that's the same for any newer brand trying to break into a new region. We are making progress every day and the CCaaS space is starting to notice.

3.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay (slightly above market)

Cons

- Culture is toxic and overly critical. Management tends to micromanage and fixate on minor issues, while providing little training and expecting you to figure things out on your own. There’s very little support, and the constant scrutiny makes it hard to do your job confidently. - Collaboration is honestly a joke. Coworkers are often reluctant to take ownership of their responsibilities and tend to casually give attitude when you ask them to follow through. Basic teamwork sometimes feels like a challenge. - Feedback is mostly focused on mistakes, with little recognition when you actually do well, which makes it hard to feel valued. Overall, expectations feel inconsistent, and it often seems like no matter what you do, it’s never enough. It’s the kind of environment where morale stays low and people are more focused on avoiding blame than actually doing good work.

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