Take the Training and RUN!!! - Route Technician Cooks Pest Control Employee Review

1.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

*Extensive training at Alabama Training Center...it's basically a 2 week Certified Operator Course. Helps a ton when you go to another company that doesn't refuse to send you for Certified Operators test. *Ability to run your given route in a way that you feel works best *Nice work vehicles if you get a newer one. They don't skimp on the build-out of their rigs. *Monthly service rotation Cook's uses seems to cut down on "Call-backs". *Base pay will allow you to survive. Things get weird when you start down the road of collections....

Cons

*Uniform policy is insanely strict. You wear their shirts, their pants, and their name badge. You are required to wear brown or dark colored socks....socks.......socks. I once got sent home for wearing light grey socks. Again.....socks.....really? *You must be clean shaven every morning or you will not be working...or you can cold shave with a community razor conveniently kept in manager's desk. Oh, but you can rock a pedophile mustache if you like because that's acceptable.... *You are a debt collector that happens to do pest control. You will spend hours calling customers about outstanding balances. But when it comes down to it, you'll run the service again, paid or not...no way manager is canceling an account for bad debt unless they are forced by people above him. *They will feed you a ton of "For God" mumbo-jumbo and then do things that will make you laugh at the absurdity of it all. If Cook's taught me one thing well, it is that if a company is over the top with the "For God" deal...and it ain't a church...watch your back. *You will work a ton of hours. 7:30 to ? is a reality you will learn to live with. You will keep a time card that means nothing...yet management will force you to fill one out...there may be something going on with this that is not exactly kosher...but whatever, if you like getting a pay check, you'll do it. *Mandatory Saturdays are insanely common even if you are a stud who can keep up with the route. They always tend to land the Saturday after a Monday holiday...weird how that works.... Management will also call a Mandatory Saturday for other reasons...usually because they fired someone for something and need the free hands at the end of the month to run that "OPEN" route. *You will always be a man short. "Cover Drivers" are as mythical as Unicorns in the Land of Cook's. If you go on vacation...enjoy it....because you will pay for it when you return. 6 days a week and sun up to sun down till the end of the month for daring to take some time for yourself. *You'll never truly know what you're pay is. There is no breakdown of what you were paid for and what you missed out on. You'll be fed BS from your manager...(he has no clue how your paid either, by the way)...about how you're paid on collections.

Explore other reviews about Cooks Pest Control

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to manage your own route and your planning and work ethic determine your earning potential.

Cons

You work in all weather conditions.

avatar
Cooks Pest Control Response
3w
It's so good to hear you are having a positive experience at Cook's! Our goal is to create a workplace where people feel valued and supported, while giving you room to make your career your own. Your feedback tells us we're on the right track!
1.0
Nov 28, 2025
Recommend
CEO approval
Business Outlook

Pros

You get a service vehicle More than 80% of them break down and have ongoing issues that mgmt won’t fix.

Cons

inefficient items 1. Monthly vehicle inspections all landing on one day cannot be/is not being an efficient use of time for the technicians as well as mgmt. I arrived by or before 7:30am and it was 9am before I left to go to my first stop most of the time on check in days. 2. The Sharpsburg Regional Manager will call you at the most inconvenient times to address the most minor concerns. DO NOT ignore him for longer than 5 minutes or you will be on his “get F’d list”. He also will get upset with you IF you address anything of concern with you about (the office, bad customers, fake/bad service calls, idiotic or manipulative things done by the Pest Manager asking for more bottled water (during the summer) when the office fails to keep it supplied. 3) They will steal money from your paychecks so audit them and keep up with your production every day!! Don’t ever apply to work here unless you enjoy stress and working weekends and for free. All contests created are scams and managers win the prizes (company vehicles, trips, money, etc). Office staff are completely incompetent and lazy. They will exaggerate service calls “free work” that you will show up to only to be told 90% of the time by the customer they really didn’t need you.

avatar
Cooks Pest Control Response
6mo
Thank you for taking the time to share your thoughts. We are saddened to hear of your negative experience. We would like to learn more about your situation. Please contact us at hrfeedback@cookspest.com.
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