Not what they say they are - HVAC Tech Cool Today Employee Review

2.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Only good for new just starting a trade. IT is also very good Management is okay but rarely have your back and always a revolving door

Cons

Live to work environment be prepared to work long hrs and once you finish the week you spend your weekends preparing for the next week by maintaining your tools and truck because you never have time for it during the week. Pay is mediocre. Company doesn’t contribute to your 401k at all so what’s the point. When you want to use your use or loss it PTO you have to find someone to cover for you even though that’s a management responsibility. Communicate is a big problem in this company very spotty to say the least. They like to say help is just around the corner but truthfully it’s few and far between. Training is also a very limited thing here. Favoritism is a big thing too if you’re a big time salesperson doesn’t matter how good you are at the work they treat you better and to more opportunities if you sell good.

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Cool Today Response
1y
Thank you for taking the time to leave a review. We value your feedback as we continue to strive to be the employer of choice. We appreciate your feedback on the training and communication in particular, as those are two key areas of pride for us that we want to ensure we maximize. We will continue to ensure fair, equitable, and competitive pay. Thank you again for your feedback.

Explore other reviews about Cool Today

5.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible with time off hands on training great office environment great collaboration with other managers

Cons

none to give at this time

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Cool Today Response
1y
Thank you for the kind words! We're so glad to hear you're enjoying the flexibility, hands-on training, and collaborative environment. It's always encouraging to know that our efforts to build a supportive and team-oriented workplace are making a difference. We appreciate you taking the time to share your experience—and we're grateful to have you on the team!
4.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been here several years. Understanding about health issues

Cons

Micromanagers managers needs to give employees space

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