Leadership is a nightmare - Anonymous employee CoolSys Employee Review

1.0
Sep 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The health insurance is good

Cons

EVERYTHING. Communications is terrible. Training is terrible. No support from upper management. No respect from leadership. No actual 'leading' from leadership.

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CoolSys Response
6mo
Thank you for taking the time to share your experience. We are sorry to hear about your feelings on management and leadership. We have been gathering feedback from online comments, like yours, and employee feedback surveys to identify specific opportunities for improvement. We appreciate your insight and the opportunity to continue improving.

Explore other reviews about CoolSys

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great company , good pay great benifets

Cons

no cons no cons no cons no cons

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CoolSys Response
5mo
We are happy to hear that things are going well down in Texas! We believe that great local leadership, along with good pay/ benefits, is a winning formula for attracting and retaining top talent.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Average day is 12 hours a day with next to no support from management. Alot of the techs are really green and cause more harm than good. The good techs carried the . Alot of secrets, lies and ghost policies that are always changing. I was their top productive tech but when I put my notice in, they wouldnt pay vacation out and abrubtly terminated me. I tried to give hr feedback to improve but no respondes. I worked out of mn, so other branched may be different. 0/10

Cons

Average day is 12 hours a day with next to no support from management. Alot of the techs are really green and cause more harm than good. The good techs carried the . Alot of secrets, lies and ghost policies that are always changing.

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