I am thankful for the opportunities Coolsys has given my family - Refrigeration Service Technician CoolSys Employee Review

5.0
May 4, 2024
Recommend
CEO approval
Business Outlook

Pros

For the most part everybody that I have came across at coolsys has been easy to work with and will help out with whatever is needed. The work is good and you do not feel overly rushed or pressured. I'm happy with the hours and they stay steady all year long.

Cons

The switch from ADP to UKG has been the worst thing Coolsys has done since I've worked here. ADP worked well and was easy to navigate and displayed all the information needed. UKG does nothing good, the app doesn't work, it's hard to navigate, nearly impossible to log onto and actually view information and is not as user friendly as ADP, I would say it's the worst pay stub app I've ever had to deal with. Communication between managers and techs needs to improve, lack of communication often leads to time being wasted and jobs not being completed in a timely manner. Lack of communication often leads to frustration between techs and management. Lastly it would be nice for coolsys to have a tool program of some sort to help techs acquire new tools as they are becoming more and more expensive.

Explore other reviews about CoolSys

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great company , good pay great benifets

Cons

no cons no cons no cons no cons

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CoolSys Response
5mo
We are happy to hear that things are going well down in Texas! We believe that great local leadership, along with good pay/ benefits, is a winning formula for attracting and retaining top talent.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Average day is 12 hours a day with next to no support from management. Alot of the techs are really green and cause more harm than good. The good techs carried the . Alot of secrets, lies and ghost policies that are always changing. I was their top productive tech but when I put my notice in, they wouldnt pay vacation out and abrubtly terminated me. I tried to give hr feedback to improve but no respondes. I worked out of mn, so other branched may be different. 0/10

Cons

Average day is 12 hours a day with next to no support from management. Alot of the techs are really green and cause more harm than good. The good techs carried the . Alot of secrets, lies and ghost policies that are always changing.

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