Started out fine, then work vanished in the winter - HVAC Service Technician CoolSys Employee Review

3.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly management, unlimited overtime, work on virtually all types of HVAC/R equipment

Cons

They lost a lot of contracts in the last year, so work completely vanished once winter rolled around. Before we had a huge PM season in the winter/spring, and if there was ever a slow day, we could make up hours by shadowing someone or doubling up, but they took away our ability to do that. Lost out on an entire month's worth of hours/pay over the last 5 months, whereas last year during the slower seasons I rarely had a day off. The corporation has changed leadership a LOT, which is never a good sign. Management also started scrutinizing our driving habits through GPS tracking, as well as making us feel bad about not being "proactive" enough in terms of making sure there's no calls on the board (as if that isn't literally dispatch's job: to dispatch us work). Overall the last 6 months has felt like a huge slap in the face and I'm bleeding money. Maybe it'll get better, maybe it won't, but the feeling is very sour right now.

Explore other reviews about CoolSys

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great company , good pay great benifets

Cons

no cons no cons no cons no cons

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CoolSys Response
5mo
We are happy to hear that things are going well down in Texas! We believe that great local leadership, along with good pay/ benefits, is a winning formula for attracting and retaining top talent.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, no shortage of work, 401k has good match

Cons

Worked here for over 4 years. Cons of this company are that lots of technicians are green and have limited knowledge of what they are doing. This leads the couple guys on the team to carry the entire branch. Burn out is insane. Evrey call is an emergency according to managers. On call a lot

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