Pros
insurance, that is the only positive thing I can say. that is not enough to make you want to be an employee. I have social security
Cons
You are constantly being yelled at to answer the phones when only about 10 percent of the people actually do. there are some employees that the rules do not apply to them. the employees are burnt out, that is why the turn over is so bad. breaks are a joke, when I asked a co-worker if we were going to get breaks she approached the General manager and made him aware that the employees were not given breaks within the guidelines of GA state rules, then there was an email sent out by the office manager stating that breaks would be given. Everyone was so scared to go to the office managers to get the breaks that they deserved because the feared that they would be fired. I had only worked for the company about 11 months.