Focused on profits and not customers - Title Clerk/Dispatcher Copart Employee Review

3.0
Dec 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Expectations are extremely well defined. Everything you do is based on an automated audit score, so as long as you have high audit scores, you will do fine as an employee.

Cons

Their expectations are unrealistic, and at times, managers expect employees to fudge on paperwork / computer system in order to pass audit scores. Also, the only customer service they care about is to the insurance companies and not to the buyers (whom are in the office most often).

Explore other reviews about Copart

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I love the job. Defenitelly the best job I ever had

Cons

Maybe better communication between agents and managers

1
3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Things are constantly changing. Positions open up but manager has to approve you and put your name out there.

Cons

My manager was very unhelpful when my position as a team lead was eliminated. I've been here 5 years plus before COVID and I'm back to square one. I feel there should have been a back up plan for us. They want you now to do the work that a lead does but for absolutely no more money.

1
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