1.0
Mar 22, 2018
Former employee, more than 5 years
Richmond, VA
Recommend
CEO approval
Business Outlook
Pros
Working from home is the only Pro.
Cons
Toxic environment. Supervisors and management have no training for their job titles. They are abusive to the staff. They make up policy and rules as they go along. HR is no better in trying to get employee assistance. They don't get on the phone with you. Management has started timing bathroom breaks. 10 hour shifts with 30 min meal break and 2- 10 minute breaks that they assign you. Micro Manage every aspect of the job. Supervisors never pitch in when it's busy. They just harass you to take another call before you finish the one you are on.