The company which steals from people - Customer Service Specialist Corpay Employee Review

1.0
Jun 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Team colleagues are good people

Cons

Now starts the painful part: this company based its business in the acquisition of previous Shell's clients; during the first three months the T&C were kept just the same and then out of the blue customers were charged with 9/10 fees (some really ridicuolous), so the following 3/4 months we had to take calls by angry customers, consoling them and advicing them to terminate the contract because you felt bad for them. Then every person on a team has a base salary plus a bonus and during every quarter, when there is the performance assessment every excuse is good to reduce and trim that bonus. So not only Fleetcor steals from customers, but also from employees. The result is that nobody cares about the company's business and tries to leave. Another problem is the incredible miscommunication between departments: when you have a doubt one person tells you a solution and the one from another department tells you the opposite. The general takeaway about Fleetcor is that nothing makes sense: some teams have a huge amount of work with a few people and others have the opposite situation. In a few words, everything regarding Fleetcor is extremely unprofessional and in decline. Only a person with no principles and backbone would be happy to work for this companies of crooks.

Explore other reviews about Corpay

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work is cool, people are cool.

Cons

Can't really think of any.

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Corpay Response
3d
Thank you for sharing your feedback and for everything you do at Corpay. We’re glad to hear you’ve had a positive experience, especially with the work and your colleagues. Enjoying your work and working with great people can really boost job satisfaction. It’s great to know you don’t have any major concerns right now. Your feedback shows how important it is to create a place where people enjoy their work and the team around them. These things help make our workplace energizing, collaborative, and rewarding. We appreciate your perspective and your willingness to share it. Feedback like yours helps highlight the aspects of the employee experience that are making a positive impact.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance was great and my management team was great until they started laying them off.

Cons

This company does massive layoffs, they are not tied to performance or productivity.

avatar
Corpay Response
3d
Thank you for sharing your feedback and for your contributions at Corpay. We appreciate your recognition of the strong work-life balance and management support you experienced. It is valuable to know that aspects of your time here were positive and well-supported. At the same time, we understand how deeply that experience can change when repeated layoffs begin to affect not only teams, but also the leaders and managers employees rely on most. When layoffs feel widespread and disconnected from performance or productivity, it can create a strong sense of instability and uncertainty for everyone who remains. Employees want to believe that hard work, consistency, and contribution matter, and when that connection feels unclear, it can seriously impact morale, trust, and long-term confidence in the organization. Your feedback highlights the significant impact leadership decisions have on the employee experience. Even with a strong team culture, workforce reductions can overshadow daily positives and leave employees feeling unsettled or undervalued. The loss of trusted colleagues can make it challenging to maintain engagement, support, and balance. Thank you for sharing your perspective and advice. Your feedback underscores the importance of employees feeling heard and respected during major decisions. It also reminds leadership to listen closely to those closest to the work and culture.
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