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Thank you for providing candid feedback about your experience on the Inside Sales team in Atlanta. Although your tenure was less than a year, we recognize its significance to you and take your concerns seriously.
We are concerned that your training did not match your actual responsibilities and that you felt unprepared for the role. Misalignment between training and expectations can cause confusion and stress, particularly in a sales environment. Your feedback about changing quotas and lead distribution is important for us to review. Sales targets should be challenging yet achievable, and opportunity distribution should be fair and transparent.
We also want to hear your perspective on management's behavior and the atmosphere on the floor. Feeling like you’re being asked to focus and perform at a high level while leadership is loud, distracting, or talking about unrelated topics can understandably feel frustrating and disrespectful. The perception of favoritism and a “rat race” environment is the opposite of the culture we want people to experience. Your feedback is a clear reminder that how leaders show up—how they communicate, support, and model professionalism—has a direct impact on how people experience their work.
Your feedback about the management team, though difficult to hear, is valuable. While we cannot change your experience, we will use your insights to review our onboarding, support, and leadership practices, and to reset expectations with managers where needed.
Thank you again for your honesty. We appreciate your contributions and wish you success in finding a more supportive role in the future.