Great work for college student - Sales Associate CosmoProf Employee Review

4.0
Oct 20, 2021
Recommend
CEO approval
Business Outlook

Pros

great hours, not overworked or expected to bring work home, small team so we all get along & work with each other’s schedules, great benefits even for part time employees, store discount along with product samples provided by the store or brands themselves

Cons

as a recent employee no troubles so far, the only issue I had is management changed right as I was hired which was quite added a bit of stress onto everyone but it wasn’t anything that couldn’t be managed. New management is great, fantastic with instruction & making sure what needs to be done is done.

Explore other reviews about CosmoProf

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job Discount Free samples(sometimes) Don’t have to deal with the public because it is only licensed professionals

Cons

You work alone for a few outs Also if you are scheduled Sundays you work alone. Some people come in and steal and it’s scary if you don’t know how to handle the situation. Especially if you are alone Even though you don’t have to deal with the public you do at the same time because some people come in and try to shop even though they don’t have a license.

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

the employee discount is solid. the customers are amazing. the dress code is relaxed. most store employees are great to work with.

Cons

corporate is out of touch with the industry and reality. the people who run this company have no idea what their customers actually want. they have insanely high quotas for sales goals, credit card sign ups, and virtual hair show tickets, and they pull you aside if you aren't meeting their unrealistic expectations. they want you to constantly increase store sales and build baskets but they never send enough products to meet the demand. corporate penalizes store employees for not selling products that have been out of stock for weeks. the POS systems, store credit cards, online hair shows, mobile app, customer accounts, store ipads, and phone lines consistently run into technical difficulties. Corporate does nothing to fix the issues. IT and customer service are very rarely helpful, because the glaring issues in the company's technology is far beyond their control. basically they want store employees to sell products that dont exist, run cash registers that dont work, answer phones that dont ring, and use apps/websites that never load, all for insultingly low pay.

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