Good place & team - Customer Care Specialist Cotality Employee Review

3.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people and culture. Reasonably flexible so long work gets done. Good while at uni

Cons

Moving up is difficult. New staff come in on high wages than the people training them

Explore other reviews about Cotality

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with great leadership

Cons

Upward movement within the company can be slow at times.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule is really the only positive I have. I worked there almost 10 years.

Cons

Constantly laying people off and switch contractors around. Not a big deal unless you team is admin for 7+ buisness units at once, they fire off the contractors you have spent training. They fires that team and told them tp train their replacements.

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