Good Company - Associate, Technical Customer Care Cotality Employee Review

4.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Only receive an average of 10 phone calls a day and a few emails. Only have to go in once a week.

Cons

Low salary, could be better.

Explore other reviews about Cotality

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with great leadership

Cons

Upward movement within the company can be slow at times.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule is really the only positive I have. I worked there almost 10 years.

Cons

Constantly laying people off and switch contractors around. Not a big deal unless you team is admin for 7+ buisness units at once, they fire off the contractors you have spent training. They fires that team and told them tp train their replacements.

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