Not Sure How This Company Survives - Anonymous employee Cotality Employee Review

1.0
Jun 7, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All the positives are overshadowed by positives or left the company.

Cons

The marketing practices is this company are the worst I've ever encountered in my 20 years of experience. No metrics. No good reliable database to get good metrics. Sales runs the campaigns and marketing strategy. Sales requires leads and input, but refuse to provide reliable helpful information. I really don't think the CMO understands what she's doing. She comes from a great pedigree of companies, but her process and operations decisions prove otherwise. There's mountains of articles that are generally insightful. But the product marketing has no clue what real product page or product information sheet is. All their product content is sketchy and half baked. They barely describe any features of any product and skim over the benefits as well. It's honestly a miracle in its own right that that anybody buys anything from this company, because there's honestly no substantive reasoning for somebody to investigate the products, let alone buy it. Onboarding for this company is by far the absolute worst I've every encountered. Getting access to the things you actually need to do your job is like pulling teeth. I honestly don't understand why they don't/can't just provide access to everything upfront. It's actually a meme in this company that circulates thru Slack it's so bad.

Explore other reviews about Cotality

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent culture with genuinely supportive and collaborative teammates. Leadership has a clear vision for the future, and there is a strong focus on innovation and customer value. I've been impressed by the professionalism of the onboarding process, the willingness of people across the organization to help, and the opportunity to make a meaningful impact. It feels like a company that is investing in both its people and its products.

Cons

As with any organization going through transformation and growth, there are opportunities to continue streamlining processes and improving cross functional communication. The positive part is that the teams are receptive to feedback and committed to continuous improvement.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Camp L.I.F.T. is an incredible example of how Cotality brings its values to life through community impact and innovation. The program creates a meaningful opportunity to give back by inspiring young students to explore STEM, financial literacy, and leadership, while also fostering strong collaboration across teams and partners such as Foot Locker, Octane, ISACA, Google, and Cognizant. It’s truly energizing to be part of something that not only makes a difference for students, but also builds a strong sense of purpose and pride among employees.

Cons

There are very few downsides to the experience—if anything, the week goes by too quickly and it’s hard to choose which activities or sessions to be part of because there are so many great moments happening at once.

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