Fools Gold - Senior Payment Accuracy Specialist Cotiviti Employee Review

2.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

- Flexible work schedule allowing work from home - Salaries are good but those who have half a brain can see that that isn't going to last much longer with the merger. - Work with some truly brilliant people despite being continuously hamstrung by antiquated technology and tools

Cons

Rudderless Ship comes to mind firstly when thinking of working here. From middle-management upwards there is a huge disconnect all the way to the top. Tons of ineffective, irrelevant Managers, Directors and VP level executives stifling growth by creating a sea of bureaucracy to justify their own existence. The culture is still that of the individual and not the collective - and good luck trying to spearhead a project or task that involves any sort of collaboration whatsoever as you must manage your way through the 5 managers of the 5 people you are allowed to work - who might not even be the right people you need to complete your task. When you do have a task be prepared for the areas you cross functionally work to have inconsistent, sloppy, undocumented processes at every turn. Lots of empty promises from senior management, with a severe lack of professional development and career progression plans. Promotions and hiring generally frozen from a merger that took place over half a year ago, unless that job is overseas.

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Cotiviti Response
6y
We appreciate your positive comments about flexibility and compensation. Our teams work hard to ensure that our employees have what they need to do their best work. Your choice to call us a "rudderless ship" is unfortunate and harsh. Mergers and acquisitions are common in the corporate world, and these are typically complex and difficult to manage. Having worked in this organization's many forms for more than two decades, I have seen our senior leadership plot a course for success and propel us toward the goal. Clearly, the nearly $5 Billion purchase price of the former Cotiviti business demonstrates the ability to create value for clients through knowledgable and dedicated teams. You have the option of discussing your concerns with your manager or with your HR business partner. Cotiviti also offers an anonymous employee concern hotline, and we certainly encourage you to share your feelings and observations.

Explore other reviews about Cotiviti

5.0
Jul 23, 2026
Recommend
CEO approval
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Pros

After 22 years with Cotiviti, I can honestly say it's been an incredible place to build a career. Leadership has changed since I started, but it's still the people, from the top down, that make this company special...and I take pride in knowing I have had a hand in that. I've had the opportunity to work with talented, supportive colleagues and leaders who genuinely care about me, our employees and our success. Communication is strong, leadership is accessible (and personable), and the company consistently works to keep employees informed about the business and its direction. Throughout my career, I've been given opportunities to grow, learn, and take on new challenges that have kept my work both meaningful and rewarding (and busy!!!). Most importantly, I still enjoy coming to work every day. The culture, relationships, and sense of purpose have made Cotiviti more than just a workplace. We have some new Values: People Obsessed (that's me and my job), Build Better, Deeply Curious, & Make It Count. Come join us!

Cons

Like any growing organization, change is constant, but leadership does a good job communicating the reasons behind those changes, keeping employees informed, and encouraging us to talk about it. Work/Life balance is always something to think about (this could be a me problem), but they are listening and giving us more people and technology to make this better.

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I genuinely enjoy my role and find great satisfaction in the work I do. The department and management team are supportive, fostering a collaborative and positive work environment. The recent appointment of a new CEO has brought fresh leadership and vision to the company. The updated mission statement and core values reflect a renewed commitment to excellence and innovation. The company is actively advancing its journey into AI, which demonstrates a forward-thinking approach and a commitment to continuous improvement. I greatly appreciate my colleagues, whose camaraderie and professionalism make each day enjoyable and motivating.

Cons

No significant cons to report at this time. I have not encountered any notable drawbacks. Nothing negative stands out in my experience. I am currently satisfied with all aspects. No major areas of concern to mention.

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