Lost Cause - Private Investigator CoventBridge Group Employee Review

1.0
Aug 31, 2016
Recommend
CEO approval
Business Outlook

Pros

The pro's went out the door back in March when Dave Merrill bought Global Options. With that being said, there are no pro's and you may want to read the next box moving forward.

Cons

With that merger brought the end of the company paid holidays at least for the investigators. The office staff still have all there paid holidays. Then again, according to the management, the investigators are quoted as "Front Liners" and are expendable. Also all the investigators lost a weeks paid vacation. All in all, that's $3000 per investigator back in Dave Merrill's pocket. They used to give the investigators $0.15 a mile while billing the clients $0.55 a mile, now no miles are paid to the investigators. Instead now they give you fuel cards and cell phones to for only one purpose and that's to track you. The reporting system also requires you to have a PHD to navigate versus the much more proficient and user friendly Global Track system that Global utilized. Your expenses are taxed which makes no sense. Lastly with the merger, there are too many investigators to get work cause there are now two companies to feed work to. Former ICS Merrill employee's didn't get work before and now it's a company wide epidemic. Stay clear from this company as many of us are also looking. In the last 2 months approximately 50 investigators and case managers have left and that may double in the months to come.

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CoventBridge Group Response
9y
CoventBridge would like to connect on additional feedback regarding your above review. Please reach out to us at EmployeeInquires@coventbridge.com. Thank you.

Explore other reviews about CoventBridge Group

5.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

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CoventBridge Group Response
10mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, no pros working here.

Cons

So many! Working 12-14 hour days, a terrible salary, working weekends to keep up, Zero work life balance, more and more work added daily . Micromanaged 24/7 on top of a below industry standard salary. Management plays favorites. No time to work with employees but still expected too. High turnover rate.

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CoventBridge Group Response
2mo
Thank you for taking the time to leave us a review. At CoventBridge Group, we recognize that our industry may be more demanding at times, and employee hours vary based on our clients' needs and assignments at the time, but do not want anyone feeling “overworked”. When our employees have management concerns, we encourage them to escalate them to Human Resources so they can be addressed quickly. Your constructive feedback helps us identify areas where we can do better. If you'd like to connect with us, please contact us at employeeappreciation@coventbridge.com.
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