Great Career - Regional Recruiter CoventBridge Group Employee Review

5.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity to combat fraud Faith in Senior management and direction company is headed Great industry to have a career in Family like atmosphere Opportunities for growth and advancement Strong telecommute program Competitive pay and compensation plan Excellent benefits Bonus Program Educational Assistance Cutting edge technology Focused Sales Force I began my career as a field investigator which I loved. Was it easy? No. There were many challenges, successes and failures. But nothing compares to providing a professional investigation to a client who is extremely grateful for your efforts. I excelled at being a field investigator and was given an opportunity to advance into Case Management for the Surveillance Division. I spent 3 years as a CM before I was given an opportunity to become a Regional Recruiter where I spent the next 2 years being responsible for bringing in new talent to the company which is where I found my true calling. I was also given an opportunity to assist in our Training program where I instructed new employees on our Case Assignment System. Business needs sometimes change and I was presented with another challenge in my career and was asked to return to the field as an investigator. I met this challenge head on. A short time later, I was given an opportunity to return to Case Management, this time for the Claims Division in charge of a team of investigators responsible for complex claims assignments. I spent 1.5 years in this role before I returned to my current position as a Regional Recruiter. ICS Merrill, now CoventBridge Group has for the past 11 years provided me with multiple opportunities to excel and grow in a career I love. It has provided for my family and continues to do so. I consider my time with this company and the people I work with a blessing.

Cons

Being an hourly position and not a salaried can be a concern for some but that just means there's also an opportunity for overtime.

avatar
CoventBridge Group Response
9y
Thank you for the review. We are glad that your experiences with CoventBridge Group have been so positive. If along the way, you would ever like to provide additional feedback please reach out to us at EmployeeInquires@coventbridge.com.

Explore other reviews about CoventBridge Group

5.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

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CoventBridge Group Response
10mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The flexibility to work from home and have some say over your work hours is something that has kept me at the company. This is the benefit that I use to justify the cons.

Cons

The pay structure is way below averages for this line of work. Merit increases are considered annually, but have fallen far behind inflation thus far. PTO is less than what I've experienced in other similar positions. Ongoing training is sparse and seems to create time-intensive problems that would be more efficiently handled with regular training updates. The company makes no contributions to health insurance premiums, which for people like me, means that half my paycheck is gone before I see it just to cover premiums for myself and my son.

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