A lot of potential here... - Investigator CoventBridge Group Employee Review

4.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

I like the case managers a lot so far. The big boss seems like he genuinely cares about his business and employees. Fuel card ( I never pay for gas out of pocket). Really good benefits package and they make no bones about wanting to hire you full time and provide you with benefits...they're just looking for good employees that cooperate with what they're trying to do.

Cons

Unfortunately, it's already April and we're not really that busy. The winter hours were slim and many NY, NJ and PA investigators were worried about their hours falling to PT levels and they keep hiring more investigators.

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CoventBridge Group Response
9y
Thank you for this review. This is very constructive feedback that we will be taking into account. If along the way, you would ever like to provide additional feedback please reach out to us at EmployeeAppreciation@coventbridge.com. Also, on our internal intranet we have implemented an "idea box" for you to submit company recommendations 24/7, for the management team to review. The link to the intranet is on the monthly employee newsletters you have been receiving. Let us know if you have any further questions. Thank you, Employee Appreciation EmployeeAppreciation@coventbridge.com

Explore other reviews about CoventBridge Group

5.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

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CoventBridge Group Response
10mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The flexibility to work from home and have some say over your work hours is something that has kept me at the company. This is the benefit that I use to justify the cons.

Cons

The pay structure is way below averages for this line of work. Merit increases are considered annually, but have fallen far behind inflation thus far. PTO is less than what I've experienced in other similar positions. Ongoing training is sparse and seems to create time-intensive problems that would be more efficiently handled with regular training updates. The company makes no contributions to health insurance premiums, which for people like me, means that half my paycheck is gone before I see it just to cover premiums for myself and my son.

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