Don't believe what you hear - Anonymous employee CoventBridge Group Employee Review

1.0
May 7, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is plentiful and useful.

Cons

Promised 40 hours a week, work exceeds that amount however they are not considered "billable" hours. Give your folks a baseline salary. No one I spoke with actually worked 40 hours and was paid for 40 hours. Instead, they were brow beaten and rarely spoke up and consequentially worked over 50 hours or more hours and were challenged about every minute and still did not make 40 hours. The mistrust is staggering, the micro management and pay methods underlines that mistrust. Before starting, I read a review on this site that said, "great training, get the training and go find a real investigators job". I found out first hand how true that was. I was surprised that this company rated as high as 2.2 stars.

Explore other reviews about CoventBridge Group

5.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

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CoventBridge Group Response
10mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, no pros working here.

Cons

So many! Working 12-14 hour days, a terrible salary, working weekends to keep up, Zero work life balance, more and more work added daily . Micromanaged 24/7 on top of a below industry standard salary. Management plays favorites. No time to work with employees but still expected too. High turnover rate.

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CoventBridge Group Response
2mo
Thank you for taking the time to leave us a review. At CoventBridge Group, we recognize that our industry may be more demanding at times, and employee hours vary based on our clients' needs and assignments at the time, but do not want anyone feeling “overworked”. When our employees have management concerns, we encourage them to escalate them to Human Resources so they can be addressed quickly. Your constructive feedback helps us identify areas where we can do better. If you'd like to connect with us, please contact us at employeeappreciation@coventbridge.com.
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