Good Company, Lack of good Pay - Risk Investigator CoventBridge Group Employee Review

3.0
Dec 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Working part-time can keep you very busy. Cases are generally interesting and worth the time spent. Case management system is excellent, uploading documents very easy. Following your billing for pay is very easy.

Cons

You must learn the CBG way, hopefully through a good FTO. I did not get that opportunity and has cost me time and money. The initial training was adequate, but no field training. That is a key. I ended up getting a written reprimand performance and it cost me a raise.

Explore other reviews about CoventBridge Group

5.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

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CoventBridge Group Response
10mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The flexibility to work from home and have some say over your work hours is something that has kept me at the company. This is the benefit that I use to justify the cons.

Cons

The pay structure is way below averages for this line of work. Merit increases are considered annually, but have fallen far behind inflation thus far. PTO is less than what I've experienced in other similar positions. Ongoing training is sparse and seems to create time-intensive problems that would be more efficiently handled with regular training updates. The company makes no contributions to health insurance premiums, which for people like me, means that half my paycheck is gone before I see it just to cover premiums for myself and my son.

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