Polished turd - Account Coordinator CoverMyMeds Employee Review

1.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Lunch, gym, nice people, WFH, etc.

Cons

The perks are attractive and indeed they help create a generally positive environment, but the reality is CMM is a polished turd. The healthcare system in America is a mess and CMM is not a solution to the problem but a further CAUSE of the problem. Here's why: 1. The company is unnecessary in the grand scheme of things. If universal healthcare ever became a reality in America, as it is in the rest of the developed world, CMM would go away because PAs would go away. BUT because CMM relies on this needlessly convoluted system of healthcare for its business model, it is in CMM's best interest to keep healthcare costly and confusing for the average person. Thus, CMM is not a part of the solution but of the problem that is US healthcare and the crippling debt, stiffing anxiety, and social unrest it causes. 2. Who pays the bills? While CMM claims to be looking out for patients, in reality, it's primary interests are determined by who pays the bills. In this case, the majority of their revenue is from big Pharma. They essentially push expensive drugs so that pharmaceutical companies make more and more money. CMM cannot seriously claim innocence to the injustices of this system when it's biggest source of profit is pharma. The role I am current in as AC is essentially that of a drug pusher on behalf of pharma. That may be an exaggeration, but it sure does feel like that sometimes. It is hard to exist in this role without coming face to face with the brutality of this system on a daily basis. 3. McKesson and the opioid crisis. Since CMM was bought by McKesson, it became clear that CMM is deeply embedded into the corrupt healthcare industry by partnering with one of the worst names in the business, McKesson, who directly contributed to the opioid crisis. The buy-out has also led to a number of cultural changes which have worsened the culture of CMM drastically. It is unlikely that CMM will remain a highly desirable employer for long. 4. Locally (here in Columbus), CMM has taken money in the form of a tax abatement. This money negatively effects budget of the Columbus City School District, which is already struggling severely. That is more Columbus money going to a rich private company rather than to school children and teachers. There is a reason why CMM has been subject to numerous protests by the teacher's union. Thus, for a company that boast itself as the best place to work, that presents itself as a force for good and as a liberal and progressive company, the reality is far different. Under the surface there lies the rotting corpse of US healthcare, drug profiteering, and political corruption. Do not be fooled by the flashy appearance. CMM is in the thick of big pharma and US healthcare plain and simple. It is on the side of keeping this country bankrupt and under the heavy weight of a needlessly expensive medical industry that makes billions and billions while American's suffer. But the end of private healthcare is imminent, and so is the end of all those companies who have profited for so long off of the misery of Americans, such as CMM.

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CoverMyMeds Response
4y
We appreciate your candor and the perspectives you shared despite it being challenging to hear. I am disappointed that your experience lately has not been positive and that the important work we do may not align with your values. Our mission – to help people get the medicine they need to live healthier lives – has and will always remain at the forefront of everything we do. We recognize the healthcare system has its complexities, but we see the value in how our work helps break down barriers for patients, ultimately making their needed medication more accessible. When looking at our culture, our people continue to remain at our core. We’re proud of who we are today and the benefits we’re able to offer each of our employees. And as we grow, we’re excited to see how our culture will continue to evolve on a larger scale. We’ve always found comfort in the discomfort of growth, that’s part of who we are! And while change is never easy, we’re looking forward to meeting our employees' needs regardless of where they’re located. Speaking of location, we’re honored to be intertwined with the Franklinton community, and this is a role we don’t take lightly. Our campus serves as a hub for connection, for both our employees and our community. From our work space to our community involvement, we are supportive of our neighbors, especially the schools in our area. We prioritize investing in education and supporting our future innovators—and we’re proud to partner with organizations in our community to make STEM programming more accessible to students in our area. In the spirit of our “Be Yourself” value, we respect the passion you have in your views. While aspects of your feedback are beyond our control, I do hope that I was able to provide clarification around some of the concerns you expressed. I’d also like to extend an invitation to connect offline to discuss any additional thoughts or concerns you may have. - Kim Avery, VP of Employee Experience and Internal Communications

Explore other reviews about CoverMyMeds

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunities, great networking, fast paced environment

Cons

There is minimal investment in employee development, priorities shift constantly, and there is little transparency into management-level decisions. Compensation is below market rates, making it difficult to feel valued for the work being done. Recent organizational changes have created a culture of uncertainty and blame, where finger-pointing has become increasingly common. The work environment has changed dramatically over the past year, and what was once a collaborative atmosphere now feels discouraging. It’s genuinely difficult to feel motivated to even log in each day.

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