Remote work and benefits are great, but management struggles - Dealer Sales Representative Cox Automotive Employee Review

3.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work environment, benefits are great, and employees are friendly.

Cons

Poor management, communication is not good, and it is hard to move up in the organization.

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Cox Automotive Response
2mo
Thanks for sharing your feedback, and for being part of Cox's mission to build a better future for 10 years! That's an impressive tenure, and we certainly appreciate everything you do to support Cox Automotive's sales goals and connect dealers with best-in-class technology. It's great to know that you're enjoying Cox's flexible work environment, along with our benefits and award-winning workplace culture. We want to be sure to address the concerns you shared as well. It sounds like you are experiencing some issues regarding communication with management. We don't know the specifics of your situation and if you are experiencing difficulties at a team-wide or department-wide level, so we recommend that you take the time for an open and honest conversation with your manager and/or department leader to express concerns. We also highly recommend you take advantage of company-wide resources to help employees stay connected: like employee intranets for both Cox Automotive and the broader enterprise, employee town halls and engagement activities on Cox Impact. Those channels can be valuable in helping you stay up-to-speed on what's happening across our businesses, and more. Regarding upward mobility at Cox, we want to make sure you — like all our employees — are equipped with the resources you need to cultivate your career development and take charge of your career growth. In addition to consulting with your manager, mentor and/or HRBP, we also recommend resources like Cox's learning & development catalog, engaging in a mentorship program and getting involved with employee resource groups (ERGs) or other company networking activities to expand your connections and stay close to new opportunities. We aim to empower Cox employees to move up and around our family of businesses, and exploring those channels is a great place to start. Thank you again!

Explore other reviews about Cox Automotive

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, unlimited pto

Cons

No real concept of a promotion. All mobility is done through application and interviewing.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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