Buyer Beware and Proceed with Caution - Anonymous employee Cox Automotive Employee Review

2.0
Mar 7, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits structure. - Flexibility with work/life balance. - Revered and respected brands in the portfolio. - You won’t get bored. - Respect from dealers who know the company and brands.

Cons

- Cult-like, immature and fundamentally inept senior leadership - Toxic working environment that is fostered from the top-down. - A culture of incompetence that execs are invested in. - But that impacts employees greatly. - Political undertones that suffocate qualified talent and company progress. - Still too many employees on some teams, meaning there will need to be more cuts in the future. - Lack of innovation - with no concrete plan to fix it. - No career pathing or growth whatsoever - teams and employees are shifted around at will without regard for what those teams or individuals may want to do.

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Cox Automotive Response
7y
First of all, please know that we appreciate your many years of service with the organization. While it’s not easy to hear about team member experiences such as yours, we thank you for your feedback and appreciate the fact that you also underscored your belief in the inherent goodness of your former colleagues. As you mentioned, our industry (and our company) are going through unprecedented levels of change. That has created challenges and required hard decisions. It has also inspired us to make shifts in our strategy and open up new opportunities for our people in order to lead the change we know clients and consumers expect and deserve. Thank you for your thoughtful and detailed feedback and for taking the time to share a review. We wish you the best as you continue to grow your career.

Explore other reviews about Cox Automotive

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, unlimited pto

Cons

No real concept of a promotion. All mobility is done through application and interviewing.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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