HORRIBLE upper management - Senior Dealer Success Consultant Cox Automotive Employee Review

1.0
Aug 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, great pay

Cons

Most unsecure job. Constantly changing the job structure and responsibilities. If you're not friends with your manager, they will hunt down a reason to fire you and make sure that you get no unemployment

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Cox Automotive Response
6y
Hi, thanks for your review. At Cox, we are always open to new ideas that support building employee engagement and we believe that it starts with awesome people, supportive managers and accessible leaders. We are making strides in that, and the positive effects of that are felt across our company each day. We appreciate the feedback that you have shared here and will share this with our leadership team. Best of luck to you in your future endeavors.

Explore other reviews about Cox Automotive

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, unlimited pto

Cons

No real concept of a promotion. All mobility is done through application and interviewing.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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