Let go due to COVID19 wasn’t able to work while schools were out and Illness of parent. - Human Resources SHARED SERVICE Cox Automotive Employee Review

1.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home once per week

Cons

Favoritisms Not told you’re a customer service representative Plot to get you fired Would never recommend to a person who is a single parent.

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Cox Automotive Response
6y
Hi. It’s been a very difficult few months for us all, and the impacts of COVID-19 have been unprecedented. As we look to brighter days ahead, we hope (and anticipate) returning to a more normal state and would encourage you to reconsider a role with us again if it feels right. Our sincerest best wishes to you.

Explore other reviews about Cox Automotive

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, unlimited pto

Cons

No real concept of a promotion. All mobility is done through application and interviewing.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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