Constant Re-orgs and Layoffs, Office Politics, and a Terrible Org Design - Manager Cox Automotive Employee Review

2.0
Dec 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are top notch and generally increasing the last few years. This is hands down the best part of working at CAI. The emphasis on D&I is noticeable across the organization also.

Cons

Constant re-orgs. I have seen complete teams get hired then fired in the same year because of re-orgs and layoffs. Expect re-orgs every year, sometimes 2x per year. The company is heavily matrixed which leads to unclear roles, responsibilities, and decision making. I had my quarterly check-ins with someone who I didn't even work with on a daily basis if that is any indication of the disconnect. Lastly, because of the constant layoffs, the org has become extremely politicized and cliquey.

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Cox Automotive Response
5y
Hi, and thanks for taking the time to leave us a review. As the automotive industry continues to shift and change, so too does our strategy at Cox Automotive. These changes across the industry, which sometimes can be difficult, are needed for us to continue to deliver on the best products and services for our clients and the industry. To continue the conversation, we encourage you to talk to your immediate manager or HR representative. Thanks again for your review.

Explore other reviews about Cox Automotive

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, benefits and bonuses.

Cons

It is a great company and as such there exists over communication; however, I’m not sure how they get past “too much” communication.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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