Disappointing - Training Cox Automotive Employee Review

2.0
Jul 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Rapidly growing/ changing keeps from remaining stagnant, which also leads to lots of personal growth and career opportunities. Great benefits/ bonus/ time off/ holidays

Cons

A successful company that once celebrated success with each other, patted each other on the back, and once a fun culture has unfortunately gone down hill fast. Lots of pointing fingers at one another and teams. New, inexperienced leadership, with little to zero knowledge of the company is only focused on gaining for themselves, and has ultimately lost focus of their clients (example: implementation will push an entire 'go-live' date because one single add-on product is not setup on time , so instead of taking ownership and getting the job done they will fail to launch on time which is failing the customer. Instead of proper coaching, to make sure their team is held accountable, and to make sure projects will complete on time moving forward, instead there is constant pointing of fingers. Not only are the clients impacted but employees who are (were) passionate about the company, who went above and beyond- they are failing to be heard as well. If an employee does express concern or provide feedback- the employee is instead looked at negatively and held against them.

Explore other reviews about Cox Automotive

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, unlimited pto

Cons

No real concept of a promotion. All mobility is done through application and interviewing.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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