Its Just okay… - Dealer Support Specialist Cox Automotive Employee Review

3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is good overall. Nice PTO and benefits

Cons

Management in my department is extremely on top of you about everything. Micro manage No downtime

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Cox Automotive Response
1y
Thanks for providing this feedback so we can continue to evolve the employee experience at Cox. We're happy to hear that you are enjoying life at Cox overall, including your time-off and benefits. We want to make sure to address your concerns as well. At Cox, we want all employees to find fulfillment and balance in their jobs. We don't know the specifics of your experiences regarding management and downtime, but we recommend that you take the time to initiate an open and honest conversation with a trusted skip-level manager or mentor to share your experiences and get guidance on how to find resolution. Best of luck to you!

Explore other reviews about Cox Automotive

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to learn the latest tools and technologies

Cons

there was some travel involved and i hate to fly but wasnt too bad

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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