Technical Support - Technical Support Representative Cox Communications Employee Review

2.0
Dec 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Discount on cable services. They attempt to train you. Great company when you have good management. You will meet excellent people working with you.

Cons

Poor customer service The training could be a lot better. The policy is not the same from department to department. There promotion practice is not good at all.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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