Worst Job Ever! - Solution Sales Specialist Cox Communications Employee Review

1.0
Mar 5, 2012
Recommend
CEO approval
Business Outlook

Pros

free cable good benefits good PTO [when you are allowed to take it]

Cons

This is a high pressure sales job. The goals are increased almost every month, the pay has gone down several times, and the customers are mostly angry, very angry! The equipment is mostly old. The departments do not communicate. This leads to more angry customers! At the end of the day I'm completely exhausted! [mentally. emotionally, and physically] My overall quality of life has been diminished due to this crappy job. Several new employees have said it best 'I can't believe what I'm expected to know, do and put up with for such a small amount of money!" Everyone I know in retail is looking for another job.

Explore other reviews about Cox Communications

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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