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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Overall Great Place To Work! - Accoung Services Representative Cox Communications Employee Review

      4.0
      Mar 6, 2012
      Accoung services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits and if you are good at sales will make alot of extra money.

      Cons

      call center environment so you have to be able to deal with difficult customers in a calm friendly manner. you can only schedule time off if its available. you are often placed in the technical support que with little or no training. attendence is strict you are marked with an "occurence" if you log in after 2 minute. it can be stressful at times so this job is not right for everyone.

      Explore other reviews about Cox Communications

      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      4.0
      Jun 20, 2026
      Field engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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