Was a good environment until a few years ago - Field Service Technician Cox Communications Employee Review

4.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Employee Perks Company Culture Somewhat fast upgrading company vehicles and employee electronic devices. Pay raises once you figure out what they want to see on paper Free cable and internet services. Big benefit.

Cons

Unrealistic internal metrics Mad customers can and will lie to make your scorecard look bad. New positions can be created then taken away. Company culture changed. Cord cutters and the internet is eating away at the cable business like cellphones at away at the telephone business. Less workers will be needed over time. Seasoned workers moved on or retired. Brain drain.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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