Don't think JUST DO - F. . . Cox Communications Employee Review

2.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Well, you get freecable, kind of.

Cons

You can never get a answer on any thing. If you ask, it is most likely that you will be told to let management or your Team Leader know what u find. They were driven by R.G.U,s an now they are driven by Homecertification witch takes longer to balance hous an equipment, an f.s.r is not given more time to do job there for your point per hr go down or you short cut your job an stick it to the customer an your repets go up. There was a time when f.s.r. could sale the customer on ((free)) internet if you were at there hous an they did not have internet threw cox an you could earn some money that way but they took that away too...THX... This list of things can go on an on an on..

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

See reviews by: Helpful|Rating|Date|All