High stress and low reward position - Technical Support Representative Cox Communications Employee Review

3.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent Pay, good benefits, lots of shift options to fit a variety of personal needs.

Cons

Call center work is highly monitored and evaluated and gives new meaning to micro management.

Explore other reviews about Cox Communications

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment - supportive management and executive staff - integrity driven company

Cons

none - was a great experience

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits package

Cons

Long hours, high pressure, no understanding from leadership, constantly putting things on plate of store leaders and front line rather than solving problems themselves

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