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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Collections advisor - Customer Service Representative Cox Communications Employee Review

      2.0
      Nov 18, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent sized cubicle and even easier to complete the task assigned collecting money . Okay benefits and PTO is good.

      Cons

      Beware ... clicking is rampant in this department and very much the words you say will be repeated watch them . Matter of fact this part of Cox should be avoided there are lots of other jobs open in the company. Stay clear or you will get drawn in .

      Explore other reviews about Cox Communications

      5.0
      Jun 28, 2026
      Director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      Jun 20, 2026
      Field engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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