Inbound Sales Representative - Anonymous employee Cox Communications Employee Review

2.0
Nov 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

With "ROI" not being met for the first two quarters, Cox could care less about their customers. If you're a Cox customer, and you call with an issue, the answer is to always sell you something, not correct the problem.

Cons

Turn & burn mindset. You are a replaceable asset and nothing more

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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