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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Cox: A Great Employer - Account Services Representative Cox Communications Employee Review

      5.0
      Mar 1, 2009
      Account services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cox is a great place to work because they provide an excellent opportunity for growth and promotion, as well as a highly competitive compensation package. Cox employees are valued and treated with a great deal of respect. Management is friendly and those in leadership take care to ensure that each employee has the opportunity to succeed in the workplace and in life. I've worked for various call centers during my career and Cox outshines them all!

      Cons

      The only real downside to working for Cox is that it can be a very demanding employer.

      Explore other reviews about Cox Communications

      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      2.0
      May 31, 2026
      Senior data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

      Cons

      Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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