Praise and good benefits don't feed the bill collectors! - Direct Sales Representative ( DSR) Cox Communications Employee Review

3.0
Apr 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits and a very good product

Cons

Low salary and lack of car allowance for Direct Sales Reps and very long hours 6 days a week and sometimes on Sunday. Very hard to have a family or social life if you are working 10am to 8 pm Mon thru Friday and Saturdays and sometimes on Sundays.

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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