Poor moral, customers can be rude. - Customer Service Representative Cox Communications Employee Review

2.0
Mar 13, 2013
Recommend
CEO approval
Business Outlook

Pros

steady work will never be layed off

Cons

repetitive job description cranky customers

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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