Pros
Courtesy services are great, get cable tv services including all channels, high speed internet and phone at a deep discount. If you excel in your job and in ways that Cox recognizes, you have advancement opportunies. It is also a reputable company to work for, including fair benifits, 401k and other perks. They are proudly diverse which is wonderful. They include
Cons
They do not allot enough training time and the training they do offer usually is very lack luster. They always seem understaffed, so employees feel overworked and can never get time off. You don't get to rate your immediate supervisor frequently enough & feedback isn't encouraged. Too much micro management. As far as the future of the company, they want to be "Your friend in the digital age" but they are already behind the times, they don't think outside the box, or operate in a passionate or enthusiastic way. They do not feel progressive enough regarding thier employee satisfaction and thier work environment. The computers were clunky and slow & the chairs were uncomfortable and dirty.