1.0
Mar 26, 2013
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
- company is active in the community - strong brand - good benefits including medical, dental, 401k, discounts on services - not many jobs in most cities and this company is hiring
Cons
Zero support from management, service delivery, or construction. There is a strong anti-sales culture at Cox Business, you will struggle with every department to get your customer's service installed. No one is doing their job or cares about the customer and only sales is held accountable. I had so many errors on my orders from every single direction and I had to constantly clean up other departments mistakes. Management is aware of these issues but they are too incompetent and impotent to actually fix things.