It started out great... - Technical Support Representative Cox Communications Employee Review

3.0
Apr 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Free Services Promotional Swag A lot of Free Food Camaraderie and sense of being in trenches with co workers Good, transferable experience

Cons

Way too much emphasis on bottom line, not enough on serving the customer Lack of support for the Front Line Too scripted, impersonal

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

See reviews by: Helpful|Rating|Date|All