Eh... Lack Luster - Anonymous employee Cox Communications Employee Review

3.0
May 22, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great group of people I work with. Best customer service ever.

Cons

Promise the world back it up with nothing. Even when its documented and discussed in a meeting about another meeting. Then when you ask what happened you get "oops, I guess we were wrong" then they change your position to something that helps them make money. They give an outside appearance that they are helping you but you have to do all the leg work.

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5.0
Jul 7, 2026
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CEO approval
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Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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