No Value - Customer Service Representative Cox Communications Employee Review

2.0
Jun 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Cox bill is significantly low

Cons

No trust in upper management. Constantly trying new ideas, contradicting actions and no real direction. Lack of internal communication from management on pressing issues, overall employee morale is negative.

Explore other reviews about Cox Communications

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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