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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Great Benefits but lack of job security due to current national standardization. - Customer Service Representative Cox Communications Employee Review

      3.0
      Aug 29, 2013
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Cable and other benefits. Great employees to work with. Very nice atmosphere. Many hours of paid time off as years go by.

      Cons

      In the call center where I work there are what are called shift bids right around every 6 months based on performance, You are ranked and have to hope you get a shift that fits your life, which the call center is open 8-8 Monday-Saturday, so there are many possibilities.

      Explore other reviews about Cox Communications

      5.0
      Jun 28, 2026
      Director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      Jul 7, 2026
      Senior manager financial planning and analysis
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay and benefit, good co-workers and work-life balance most of the time

      Cons

      company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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