Great benefits and good pay, must endure training first - Technical Support Representative Cox Communications Employee Review

4.0
Oct 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Comprehensive benefit package that starts first day of training. Very low cost to employee for health care, etc. Good inclusive attitude.

Cons

Training was unfocused and did not lay a good foundation of knowledge from the beginning. Trainers had a tendency to jump into the middle a given topic with no explanation of terms, leaving the class to have to constantly play catch up.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good work life balance

Cons

Technology follower. Never innovative and tech changes rapidly leaving them trailing.

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