Great Company but a system full of clicks in upper management - Anonymous employee Cox Communications Employee Review

3.0
Dec 8, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cox is a great company to work for and the folks in Atlanta are great to work with. Each system has the good and the bad and most of my experiences at NOVA were great. But be aware of the clicks within upper management.

Cons

The lack of vision from upper management when dealing with Verizon FIOS has crippled the system. The inability to be proactive when fighting the battle with FIOS has really hurt the entire system . Also if you are not part of the "all girl network" moving up the ranks is very difficult it is not about performance it is about who you buddy up with. The rules don't apply the same to every employee, their is leadership at the director level or higher that have only a high school education and no college yet if you or I applied for the job a college degree is required. Senior leadership seem more like cheerleaders than business executives. Several good business minds have been forced out because they did not cozy up to the right people.

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5.0
Mar 23, 2026
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Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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