Stressful but worth it. - Customer Retention Representative Cox Communications Employee Review

4.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Amazing compensation package including base pay, commission, PTO, pension plan, and health care.

Cons

Stressful job dealing with upset customers.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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